VIRTUAL THINK TANK: GenAI and Achieving a New Status Quo in Benefits Administration

Connex Staff |

Artificial Intelligence (AI) is at the forefront of innovation in benefits administration, promising to revolutionize traditional processes through enhanced efficiency and data-driven decision-making. Critically, in an age of greater personalization and emphasis on the employee experience, AI enables a previously unachievable degree of personalization; not only can it offer dedicated guidance to employees during enrollment, it can also help them curate a truly bespoke benefits package on an ongoing basis.

This Session will Examine:

  • Understanding AI's Role: Examine the transformative potential of AI in modernizing benefits administration, highlighting how AI can automate routine tasks, provide deeper insights, and enable more strategic decision-making.
  • Personalization: Utilize AI-driven insights to create highly personalized benefits offerings tailored to individual employee preferences and needs, thereby enhancing overall satisfaction and engagement.
  • Data Analytics: Harness the power of data analytics to gain actionable insights, optimize benefits programs, predict future trends, and make data-informed decisions that align with organizational goals.
  • Compliance and Privacy: Ensure that AI implementation adheres to all relevant regulations and data privacy standards, incorporating robust data protection measures to maintain employee trust.
  • Employee Engagement: Engage employees in the transition to AI-driven benefits administration through transparent communication, soliciting and incorporating their feedback to foster a culture of collaboration and trust.
  • Impact Measurement: Develop robust methodologies to evaluate the effectiveness of AI on employee satisfaction, engagement, and overall program success, using data-driven metrics to inform continuous improvement.

This session is for Connex Members only. To learn more about becoming a Connex Member, please visit 👉 Become a Member


GenAI and Achieving a New Status Quo in Benefits Administration