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Thought Leadership: Healthcare

Practical Insights and Perspectives for healthcare executives on revenue and growth, clinical operations, labor strategy, and the role of AI. These articles, interviews, reports, and case studies are drawn from Peer-to-Peer Connex Member contributions and conversations.

Exclusive Member Insights

Access exclusive insights, expert perspectives, and valuable resources created specifically for Connex Partners members. Explore ideas, strategies, and real-world perspectives designed to help you stay ahead in human capital and healthcare.

 

Proving the ROI of People Investments

How the organizations are turning culture, engagement, and leadership into real business drivers.

In this conversation, leaders from Connex Partners, ADP, and Wellmark Blue Cross Blue Shield challenge that framing. They show how organizations can move beyond abstract “culture talk” to connect people strategy with tangible business outcomes by proving the ROI of onboarding, leadership development, engagement, and employee experience as measurable drivers of productivity, cost, and performance. 

 

Peer Benchmarking for Nurse Staffing

Peer Benchmarking for Nurse Staffing

Compare workload and staffing before changing the model
Eligibility Verification and the Limits of Active Coverage

Eligibility Verification and the Limits of Active Coverage

What active status leaves unresolved
Healthcare Enterprise Governance

Healthcare Enterprise Governance

Define authority and capacity across functions
Treating AI Consumption as an Operating Cost

Treating AI Consumption as an Operating Cost

Assign ownership and review AI spending
Peer Benchmarking for Patient Outcome Improvement

Peer Benchmarking for Patient Outcome Improvement

From comparison to a tested change
Front-end Optimization in Hospital Patient Access

Front-end Optimization in Hospital Patient Access

Removing defects before a claim is submitted
Enterprise Transformation in Health Systems

Enterprise Transformation in Health Systems

Operating practices that sustain results.
The Wisdom Imperative: Fixing the System

The Wisdom Imperative: Fixing the System

Administrative bloat, payer fragmentation, and volume-based incentives all dissuaded patient-centric community care – and paradoxically, made moral courage a better finan...
Inside the RCM Innovators Board: Peer-Driven Solutions for Revenue Cycle Success

Inside the RCM Innovators Board: Peer-Driven Solutions for Revenue Cycle Success

If you’ve been engaged in the Connex Healthcare Community for some time, there’s a good chance you’re familiar with our RCM Innovators Board. If not, we wanted to take a ...
Leading Better by Leading Less

Leading Better by Leading Less

“In healthcare, there has always been this vertical hierarchy. One of the things we’re working on is shifting that to truly horizontal hierarchy; that allows all of us to...
Rethinking Physical Therapy: Growing Brand Presence & Profits

Rethinking Physical Therapy: Growing Brand Presence & Profits

“[As providers,] we desire consistency of care and outcomes. If you’re not partnered, associated with, or closely tied to a rehabilitation or therapy group, the variabili...
Five Minutes With...Kimberly Rudowski.

Five Minutes With...Kimberly Rudowski.

Exalt Health is a rising leader in post acute rehabilitation services. Their secret to success? A proven playbook for flexible standardization, community partnership, and...
Collaborative Innovation: Inside UHS's Success

Collaborative Innovation: Inside UHS's Success

Innovating is hard – but it doesn’t have to be. Join us in a conversation with Chief Revenue Officer Ken Hogue as he explains how UHS uses collaboration to catalyze patie...
Second chances and key connections: How Connex helped Wixcorp achieve their biggest partnership to date

Second chances and key connections: How Connex helped Wixcorp achieve their biggest partnership to date

Securing a foothold with large hospital systems is daunting, especially for a start-up. That was the challenge facing Wixcorp, an emerging mobile patient payment provider...
Healthcare Innovation: Structural Change and the AI Revolution

Healthcare Innovation: Structural Change and the AI Revolution

Rethinking Innovation in Healthcare
Prioritizing Inclusivity for a More Diverse, Equitable Culture

Prioritizing Inclusivity for a More Diverse, Equitable Culture

Enhancing Inclusivity Through Intersectionality
New Revenue Opportunities in 2024

New Revenue Opportunities in 2024

The Centers for Medicare & Medicaid Services (CMS) issued the finalized calendar year (CY) 2024 Physician Fee Schedule (PFS) policy changes, and while there are numer...
Connexions: A Year in Review

Connexions: A Year in Review

Whether it was face-to-face or virtually, 2023’s Connexion events gave healthcare executives multiple opportunities to brainstorm solutions to the industry’s most pressin...
Think Tank Insights: Overcoming Payer Tactics

Think Tank Insights: Overcoming Payer Tactics

Navigating the complexities of healthcare RCM is difficult on the best of days, but that reality is compounded by constant pressure from payers.
Inside Connexion 2023

Inside Connexion 2023

Expressed early in the first panel discussion, that statement helped kick off Connexion 2023 and fittingly set the tone for the sessions to come. These in-person discussi...
Tech-Enabled Staffing: The Catalyst for Changing Employment Models

Tech-Enabled Staffing: The Catalyst for Changing Employment Models

Gig-style employment feels completely incongruous with the realities of healthcare staffing to most hospital executives, but with the right technology tools, it’s more th...
Inside The Innovation At Intermountain

Inside The Innovation At Intermountain

Few health systems receive as much recognition as industry innovators than Intermountain Healthcare. Chief Revenue Officer (CRO) and Connex Member, Kerry Gillespie, gave ...
Think Tank Insights: Optimizing Change Management in Healthcare

Think Tank Insights: Optimizing Change Management in Healthcare

Change had always been a constant in healthcare, but that reality was greatly exacerbated by COVID. Digital care delivery, remote admin and support teams, growing labor s...
Think Tank Insights: Telehealth, Remote Care, And Delivering The Hospital At-Home Experience

Think Tank Insights: Telehealth, Remote Care, And Delivering The Hospital At-Home Experience

The benefits of telehealth and RPM have been known for years – particularly as they pertain to vulnerable populations – but it took the unprecedented disruption of COVID-...
Optimizing Labor: Accounting For The Whole Picture

Optimizing Labor: Accounting For The Whole Picture

Labor shortages require a reevaluation of what people are available, why they work, and how they can be better deployed – paradoxically, the path to savings is paved with...
Think Tank Insights: Maximizing Revenue Cycle Performance

Think Tank Insights: Maximizing Revenue Cycle Performance

With uncertainty and revenue shortfalls still a prevailing reality, revenue cycle leaders are faced with three core mandates: preserve financial viability; implement upda...
A System Without Limits

A System Without Limits

Clinical and financial leaders from Houston Methodist share how digital care advancements are improving patient care, decreasing staff burdens, and maximizing margins in ...
Think Tank Insights: Recalibrating The Response To Clinical Labor Shortages

Think Tank Insights: Recalibrating The Response To Clinical Labor Shortages

Labor shortages have reached all-time highs, with Connex Community Members reporting vacancy rates ranging anywhere between 15% in less affected communities, to more than...
Five Minutes With...Kate Kinslow

Five Minutes With...Kate Kinslow

We sat down with Dr. Kate Kinslow, the former East Coast Regional President for Prospect Medical Holdings. Between AI-driven labor optimization, and a refreshingly unpret...
Automation: Plugging Healthcare’s Labor Gaps

Automation: Plugging Healthcare’s Labor Gaps

“We’re in the most interesting and dynamic period of healthcare, especially with regards to automation and artificial intelligence” says Hugh King, Chief Financial Office...
Sustainable QI: The People Behind the Change

Sustainable QI: The People Behind the Change

Healthcare providers face a unique set of pressures as we charge full steam ahead into 2023. Staff shortages are at an all-time high, prompting everything from nursing sc...
ICYMI: Connexion 2022

ICYMI: Connexion 2022

In case you missed it, we were excited and honored to put on our first in-person event since the initial lockdowns at Connexion 2022 down in sunny San Diego, CA. Running ...
6 key insights for improving resilience, stress reduction and mental health support for healthcare staff

6 key insights for improving resilience, stress reduction and mental health support for healthcare staff

The momentum achieved early in the pandemic by positioning care professionals as “heroes” has since worn off, leaving a trail of stress, mental and emotional strain, and ...
Outside the box: Innovative Perspectives on Digital Transformation

Outside the box: Innovative Perspectives on Digital Transformation

On October 19, Connex Healthcare members met for a fascinating Think Tank discussion on the topic of digital transformation. Covid has put significant pressure on provide...
COVID-19 and Managing the Revenue Cycle: What's Changed, What Hasn't, and What Do We Do Now?

COVID-19 and Managing the Revenue Cycle: What's Changed, What Hasn't, and What Do We Do Now?

OVERVIEW
Save Time and Money with Big Data Solutions for Medical Equipment Planning

Save Time and Money with Big Data Solutions for Medical Equipment Planning

Medical equipment capital planning is a challenging area lately with reduced capital and intense prioritization. Many hospital systems are currently struggling to track e...
Harnessing Patient Data for Innovation and Monetization: Segmed, Inc.

Harnessing Patient Data for Innovation and Monetization: Segmed, Inc.

Healthcare data is an area of huge talk but relatively little action when it comes to actually increasing quality of care for patients. With more data being generated tha...
The Time is Now: The Accelerated Importance of Just, Equitable Healthcare

The Time is Now: The Accelerated Importance of Just, Equitable Healthcare

With an end in sight to the trauma of the COVID-19 pandemic, hospitals and health systems must begin determining how to recover from both financial losses and the trauma ...
Head in the Cloud: Shifting to Cloud-Based Data Storage Optimizes Healthcare Environments

Head in the Cloud: Shifting to Cloud-Based Data Storage Optimizes Healthcare Environments

Introduction The importance of intelligent storage and big data analytics in a healthcare environment cannot be understated. Renowned for vast stores of data that go chro...
A Crystal Ball for the 21st Century: The Critical Importance of Automation, Innovation, and Predictive Capabilities in Workforce Planning

A Crystal Ball for the 21st Century: The Critical Importance of Automation, Innovation, and Predictive Capabilities in Workforce Planning

The Core Challenge Workforce planning is among the top challenges facing healthcare providers. This was true before the pandemic, with widespread shortfalls of clinical t...
Unleashing the Power of Intelligence in Revenue Cycle Management

Unleashing the Power of Intelligence in Revenue Cycle Management

Healthcare accounts for 30% of all data generated globally. Despite an explosion of research, transformation undertaking and regulatory efforts, best in class outcomes ha...
Webcast: Outlook for the Healthcare Industry – Post COVID-19

Webcast: Outlook for the Healthcare Industry – Post COVID-19

Connex Partner, KPN Advisors' recent webcast includes a panel of leading healthcare advisors and restructuring professionals that focus on the current healthcare industry...

Clinical and financial leaders from Houston Methodist share how digital care advancements are improv...

In case you missed it, we were excited and honored to put on our first in-person event since the ini...