Decisions Sharpened.
Clarity Earned.

Curated connection to peers operating inside comparable leadership realities — delivered through direct introductions and events where relationships form quickly and credibly.

First-hand experience translated into actionable intelligence — surfaced through candid peer dialogue in closed-door environments, structured exchanges, and community-driven content.

Leadership effectiveness, decision confidence, and measurable progress that emerge from peer-validated learning and informed exposure to solutions.

"I was able to engage directly with senior leaders who shared not only expertise, but candid operational realities and decision insights that don't surface in traditional forums. Many of those connections have evolved into trusted relationships I continue to rely on — delivering far more strategic benefit than I anticipated."

— Susan Albano, CEO, Prime Healthcare PC

Engagement Mechanisms

Our foundations are simple. We deliver value across multiple channels. Engage when and where it matters most — and only as much as you choose. No participation quotas. Gain more time than you invest.

Invite-only, in-person executive events designed for benchmarking, candid exchange, and meaningful professional growth.

Selective introductions to peer-vetted solution partners aligned to your priorities. Bypass cold outreach. Reduce evaluation friction. Decide with confidence.

International Content Marketing Award Finalist. Ground-breaking perspectives, achievements, and thought leadership from across the Connex community.

Created by and for members. Serve as a speaker, panelist, mentor, initiative leader, moderator, or published voice.

In partnership with Sbr2th and hosted by Ken Hogue, Chief Revenue Cycle Officer at UHS. Insightful conversations that delve into best practices, common pitfalls, and opportunities for innovation within the healthcare revenue cycle.

If you’re looking for professional connections or opportunities, support networks, or mentors — reach out! We have the resources to help.

Member-led best practices and candid lessons that drive impact.

Cohorts of ten executives collaborating across four meetings over eight months on a shared initiative.

Off-the-record, semi-monthly peer strategy forums.

Focused, executive-level conversations on a range of topical issues.

Connex AI Assets

Executive-focused AI education and enablement, delivered in partnership with Everworker.

A structured evaluation of your organization’s AI readiness, delivered in partnership with ISG.

What Our Members Are Talking About

Medicaid and Medicare funding uncertainty has moved from background concern to active scenario planning, sharpest at organizations with high government-payer dependency. The leading posture is no longer monitoring but preparation: modeling several contingency outcomes at once, and weighing grant exposure, local-match requirements, and anticipated coverage changes against the willingness to invest in workforce and technology. For government-dependent providers, this is the lever that governs the entire agenda.

Adoption now spans three distinct postures. Some organizations are deploying, some are structurally blocked by IT governance, capital constraints, and data-security requirements, and some are deliberately deferring, building the organizational and data foundation now to deploy effectively later. Deferral is often the most sophisticated position in the field, not the least, and the deciding variable is readiness rather than appetite. Knowing which posture an organization is actually in changes the decision entirely.

Denial management is no longer the whole story. Reimbursement is increasingly reduced on claims that technically clear, without a formal denial ever being issued, and standard infrastructure does not catch it. The exposure compounds because payer rules change continuously while few organizations translate those changes into clinical and billing workflow. Finding the leakage requires dedicated payment-variance analysis, and the work is shifting from analyzing denials after the fact to correcting the upstream ordering and documentation that cause them.

The turnaround profile is common across the field, and the lesson is consistent: financial stabilization has to precede technology investment. Running both at once tends to let one undermine the other, so the durable sequence is to stabilize first and transform second. The reframe that separates the strongest operators is treating revenue cycle as revenue to maximize rather than cost to minimize, because outsourcing-as-cost-cutting carries downstream consequences that are slow and expensive to reverse.

Where an organization sits in its EHR lifecycle is the strongest predictor of what its leadership can prioritize right now. Go-live and early stabilization absorb nearly all available bandwidth, while post-go-live optimization can convert configuration work into significant revenue recovery without new procurement. The most useful diagnostic is that many problems presenting as collections failures are actually implementation debt, and reading them that way changes how they get fixed.

The generational shift in physician workforce expectations is structural, not cyclical, and supply is too constrained to accommodate those expectations at scale. Every organization recruits from the same limited pool, so talent strategy can reposition an organization within the competition but cannot resolve the scarcity beneath it. The only durable levers are structural: care-model and scope redesign, internal pipeline development, and retention of the experienced layer, because no near-term recruiting answer exists.

These conversations happen off the record, among non-competing peers, at the level of candor that only a confidential environment produces.