Rewards & Compensation
Incentive Alignment for HR-Driven Culture Change
Connect requested behaviors to evaluation and rewards
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Solution Partner Resources
Access insights to improve your pitch and sales performance and refine your value proposition. Get the business intelligence you need to connect successfully with our executive members in HR and healthcare.
Patient Access & Experience
Eligibility Verification and the Limits of Active Coverage
What active status leaves unresolved
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Change & Transformation
Benefit Plan Harmonization Across Multiple Sites
Compare employee effects and sequence the transition
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Organizational Strategy & Policy
Leadership, Coaching & Succession
Manager Capacity and Adoption in HR Rollouts
Test capacity and routines, then measure the decisions
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Financial Performance & Growth
Talent & Performance
Keeping People in Charge of HR Decisions
Define human authority in policy and check the tools already in use
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Clinical Operations & Care Delivery
Health Plan Strategy & Cost Containment
Vendor Rationalization in Employee Benefits
Evaluate capability, service, and transition risk
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Revenue Cycle: Billing & Denials
Front-end Optimization in Hospital Patient Access
Removing defects before a claim is submitted
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Leadership, Coaching & Succession
Middle Manager Resistance to HR Transformation
Understanding capacity, incentives, and decision rights
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Organizational Strategy & Policy
Labor & Workforce
Ethical Rightsizing: Preserving Dignity and Trust in an Automated Era
Learn how to navigate layoffs ethically and compassionately, focusing on trust, support, and...
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Organizational Strategy & Policy
Shadow AI at Work: What HR Leaders Learned from the Roundtable
HR leaders discuss the ethical, legal, and practical implications of using shadow AI in the...
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Population Health & Value-Based Care
The Wisdom Imperative: Fixing the System
Exploring the systemic issues in healthcare, this blog emphasizes the need for moral courage and...
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Learning & Upskilling
Skills-Based Frameworks are Here to Stay
Skills-based frameworks are reshaping HR, improving hiring accuracy and agility. Learn how to build...
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Payer Contracting & Relationships
Inside the RCM Innovators Board: Peer-Driven Solutions for Revenue Cycle Success
The RCM Innovators Board brings revenue cycle leaders together to collaborate, share insights, and...
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Benefits, Rewards & Compensation
From Perks to Purpose: Rethinking Wellbeing
Explore how senior HR leaders are rethinking employee wellbeing by integrating holistic strategies...
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Leadership, Coaching & Succession
Support Caregivers, Support the Business
Discover how supporting caregivers can boost employee satisfaction, retention, and business success...
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Leadership, Coaching & Succession
HR Leadership: From Selfless to Self-Care
HR leaders must prioritize their own wellbeing to effectively support their teams and build...
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Organizational Strategy & Policy
Leading Better by Leading Less
Discover how adopting non-hierarchical leadership models in healthcare can enhance decision-making,...
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Organizational Strategy & Policy
Rethinking Physical Therapy: Growing Brand Presence & Profits
Discover how partnering with third-party management firms can enhance PT clinic performance,...
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Organizational Strategy & Policy
Ignite! The Dangers of Disconnecting
Exploring the significance of DEI in building high-trust cultures amidst legal and political...
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Organizational Strategy & Policy
Five Minutes With...Kimberly Rudowski.
In this insightful interview, Kimberly Rudowski reveals how Exalt Health's flexible standardization...
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Leadership, Coaching & Succession
Five Minutes With…Stacie Baird
Stacie Baird discusses leveraging AI to enhance the Human Experience (HX) in the workplace,...
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Revenue Cycle: Billing & Denials
Collaborative Innovation: Inside UHS's Success
Discover how UHS leverages collaboration and innovative strategies to enhance patient care and...
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Change & Transformation
Embracing AI: HR's Next Big Leap
Discover how AI is revolutionizing HR, from recruitment to employee experience, and why leading...
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Revenue Cycle: Billing & Denials
Second chances and key connections: How Connex helped Wixcorp achieve their biggest partnership to date
By connecting Wixcorp to one of our esteemed members, Vice President of Finance at Regional One...
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Revenue Cycle: Billing & Denials
Healthcare Innovation: Structural Change and the AI Revolution
Explore how AI and automation are revolutionizing healthcare, optimizing patient care, and...
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Benefits, Rewards & Compensation
Redefining Workplace Wellbeing: A Holistic Approach to Mental Health
Learn about emerging employee wellbeing trends focusing on holistic mental health, personalized...
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Belonging & Inclusion
Prioritizing Inclusivity for a More Diverse, Equitable Culture
Prioritize inclusivity for a diverse culture through intersectionality, neurodiversity, mental...
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Learning & Upskilling
Succession and the Talent Bench
Stay updated on succession planning, talent bench, HR automation, and performance competency models...
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Talent & Performance
Culture: The Bedrock of Performance
With over 80% of HR leaders saying their performance management process is failing to achieve its...
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Population Health & Value-Based Care
New Revenue Opportunities in 2024
When the Centers for Medicaid Services (CMS) issued their finalized calendar year (CY) 2024...
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Benefits, Rewards & Compensation
Inside PwC: A Tech-Enabled Talent Strategy
Research shows that over 70% of employees expect their company to provide the same level of tech...
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Belonging & Inclusion
DEIA the “Right” Way
From 2020-2021, Chief Diversity and Inclusion Officers had the fastest hiring growth of all C-suite...
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Leadership, Coaching & Succession
Becoming an Employer of Choice
Hear from several Connex Community members to gain insights on how they’re reshaping their employee...
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Population Health & Value-Based Care
Connexions: A Year in Review
2023 was a big year for our Connexion events. Whether virtually or face-to-face, healthcare...
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Payer Contracting & Relationships
Think Tank Insights: Overcoming Payer Tactics
Continually-evolving documentation and denial tactics pile considerable pressure onto healthcare...
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Benefits, Rewards & Compensation
Five minutes with Rod Lacey
Today’s workforce want something more than just a paycheck every month; employees want to work...
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Leadership, Coaching & Succession
Inside Connexion 2023
Talent acquisition, total rewards, performance management: a mere snapshot of the pressing topics...
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Benefits, Rewards & Compensation
Industry Insights: Elevating Compensation with AI
More than 70% of US companies use AI in at least some capacity. This insightful panel session...
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Talent & Performance
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Navigating the Evolving Talent Management Landscape
Going beyond our “Excelling in a Hyper-Competitive Labor Market” panel discussion, we explore...
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Talent & Performance
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Embracing Generative AI: The Future of HR in 2024
2024 is already showing signs of being a pivotal year for change, with generative AI solidifying...
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Enterprise Data & Technology
Tech-Enabled Staffing: The Catalyst for Changing Employment Models
Hear from Scott Watkins, SVP of Hospital Operations at Norton Healthcare, and Isaac Ullatil,...
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Revenue Cycle: Billing & Denials
Inside The Innovation At Intermountain
As one of the top five integrated healthcare systems in the country, Intermountain has received...
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Talent & Performance
Five Minutes With...Rachael Kelly
Every performance management strategy hinges on having a psychologically safe environment where...
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Organizational Strategy & Policy
Think Tank Insights: Optimizing Change Management in Healthcare
Dive into the key takeaways from this think tank session, where healthcare leaders joined forces to...
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Leadership, Coaching & Succession
Using Intentionality to Transform the Management of Remote Teams
There’s no denying that remote/hybrid working models have now taken precedence. This means that...
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Patient Experience & Engagement
Think Tank Insights: Telehealth, Remote Care, And Delivering The Hospital At-Home Experience
The benefits of telehealth and RPM are abundantly clear. As more providers than ever are...
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Enterprise Data & Technology
Optimizing Labor: Accounting For The Whole Picture
Ian Cook, Vice President of People Analytics at Visier, and Michelle Sanchez-Bickley, CHRO at...
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Payer Contracting & Relationships
Think Tank Insights: Maximizing Revenue Cycle Performance
Amidst revenue shortfalls and market uncertainty, revenue cycle leaders face a number of core...
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Financial Performance & Growth
A System Without Limits
Discover how clinical and financial leaders from Houston Methodist have utilized digital care...
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Leadership, Coaching & Succession
Five Minutes With...Alice Yoo LeClair
Alice Yoo LeClair, Divisional CHRO at Euromoney Institutional Investor PLC, shares key insights and...
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Leadership, Coaching & Succession
Leadership: It's What Happens in Vegas!
Explore MGM Resorts International's innovative approach to leadership & HR strategy in the face of...
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Talent & Performance
No One Is Just A Number
Organizations are shifting from ranked performance management to focus on employee development and...
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Benefits, Rewards & Compensation
The Perfect Storm: Fixing the Recruitment Crisis
Alice Yoo LeClair, Divisional CHRO at Euromoney Institutional Investor PLC, shares insights on...
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Leadership, Coaching & Succession
Ken Blanchard on 40 Years of HR
Ken Blanchard, co-author of "The One Minute Manager," reflects on 40 years in HR and the evolution...
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Labor & Workforce
Think Tank Insights: Recalibrating The Response To Clinical Labor Shortages
Labor shortages in healthcare are at an all-time high, impacting recruitment and talent retention...
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Population Health & Value-Based Care
Five Minutes With...Kate Kinslow
Explore the future of healthcare labor optimization with Dr. Kate Kinslow, as we discuss...
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Revenue Cycle: Patient Access & Clearance
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Automation: Plugging Healthcare’s Labor Gaps
From patient registration to accreditation and compliance, there are many ways in which automation...
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Leadership, Coaching & Succession
Leading With Intentionality
Step into the world of remote work dynamics with Monique Jefferson. Tune in for insightful...
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Organizational Strategy & Policy
Sustainable QI: The People Behind the Change
Amidst pressing labor shortages, healthcare providers are now faced with a unique set of...
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Learning & Upskilling
Inside PwC’s Tech-Enabled L&D
PwC’s U.S. Chief Learning Officer, Dr. Leah Houde, introduces My+, a new people-focused strategy...
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Leadership, Coaching & Succession
Joy at Work!
“What is the one thing I can do to make my next change initiative easier?” If this is on your mind,...
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Leadership, Coaching & Succession
To Get More Done, Work Less!
The following is a companion article to the most recent episode of Connex’s ongoing Executive...
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Leadership, Coaching & Succession
The Power of Trauma-Informed Leadership
Rachael Kelly, former Chief People Officer of bar-and-grill-chain Smokey Bones, details how...
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Leadership, Coaching & Succession
Flexing for an Employee-Led Culture
Heather Krentler, unveils how empowering her workforce led to lower turnover and a highly...
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Leadership, Coaching & Succession
ICYMI: Connexion 2022
Get the lowdown on the roaring success of our first in-person event since the pandemic hit....
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Leadership, Coaching & Succession
Bringing Your Full Self to Work
Given the volume of time the average adult spends at work, the ability to be your full authentic...
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Change & Transformation
Insight into HR’s Chance to Redefine Work with Fara Palumbo
There is a vast difference between a workplace and a workforce. Especially in the wake of the...
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Leadership, Coaching & Succession
The Great Reengagement
From the ‘Great Resignation’ to the ‘Great Reengagement’, Maureen Metcalf, CHRO of Renown Health,...
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HR & Total Rewards
Building competitive advantages with Alice Yoo Le Clair
How much do HR leaders prioritize building community? In light of the shift towards remote and...
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Benefits, Rewards & Compensation
6 ways to achieve total confidence in total rewards in 2022
Employees want so much more than just a paycheck. Amidst our candidate-driven market, HR leaders...
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Leadership, Coaching & Succession
6 key insights for improving resilience, stress reduction and mental health support for healthcare staff
Stress, emotional strain and burnout are commonly experienced by healthcare professionals. HR...
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Talent & Performance
Recalibrating Talent Management for the Remote Workplace
Get key takeaways from one of our pivotal Think Tank sessions, where HR leaders came together to...
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Organizational Strategy & Policy
The Biggest Thing To Happen in Human Capital Reporting That No One Knows About!
In 2020, while many issues were vying for HR practitioners' attention, a significant development...
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Talent & Performance
Building a Practical and Sustainable Performance Competency Model
Tony Callander from CPS promotes a practical performance competency model using core values and...
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Benefits, Rewards & Compensation
The cost of contentment: 5 key insights on how to strike the balance in benefits management in 2022
Our HR members’ discussion on benefits management in 2022 highlighted many important strategies....
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Revenue Cycle: Patient Access & Clearance
Outside the box: Innovative Perspectives on Digital Transformation
This Healthcare Think Tank session explored digital transformation, covering AI and automation, the...
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Revenue Cycle: Billing & Denials
COVID-19 and Managing the Revenue Cycle: What's Changed, What Hasn't, and What Do We Do Now?
Explore the impact of COVID-19 on Healthcare Revenue Cycle Management and learn how to navigate the...
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Financial Performance & Growth
Save Time and Money with Big Data Solutions for Medical Equipment Planning
Explore how hospitals can optimize resource allocation, enhance operational efficiency, and...
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Leadership, Coaching & Succession
How Leadership Has The Power To Unite And Inspire
Discover how leadership can unite teams despite political differences, focusing on traits like...
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Benefits, Rewards & Compensation
Three Key Takeaways from Green Circle Life’s Webinar: “Promoting Emotional Wellbeing During COVID and Beyond”
Explore insights from Green Circle Life’s webinar on “Promoting Emotional Wellbeing During COVID...
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Financial Performance & Growth
Harnessing Patient Data for Innovation and Monetization: Segmed, Inc.
Segmed, Inc. explores how healthcare data monetization and innovation can enhance patient outcomes,...
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Population Health & Value-Based Care
The Time is Now: The Accelerated Importance of Just, Equitable Healthcare
In the wake of COVID-19, healthcare systems face recovery, staff trauma, and the critical task of...
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Labor & Workforce
Preparing for the Known Unknown: HCM Leaders and the Return-to-Work Conundrum
Navigating the return to the workplace amid uncertainty requires HCM leaders to prioritize safety,...
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Talent & Performance
Playing to Win: Best Practices in Team Construction and Development
Introduction Team development has long represented an outsize challenge for leadership due to a...
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Enterprise Data & Technology
Head in the Cloud: Shifting to Cloud-Based Data Storage Optimizes Healthcare Environments
Introduction The importance of intelligent storage and big data analytics in a healthcare...
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Enterprise Data & Technology
A Crystal Ball for the 21st Century: The Critical Importance of Automation, Innovation, and Predictive Capabilities in Workforce Planning
The Core Challenge Workforce planning is among the top challenges facing healthcare providers. This...
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Change & Transformation
Automation, Advanced Analytics, and the Transformation of HCM Administration
AI-driven automation is the wave of the future for global business, driven by the accelerating need...
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Revenue Cycle: Billing & Denials
Unleashing the Power of Intelligence in Revenue Cycle Management
Healthcare accounts for 30% of all data generated globally. Despite an explosion of research,...
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Organizational Strategy & Policy
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Webcast: Outlook for the Healthcare Industry – Post COVID-19
Connex Partner, KPN Advisors' recent webcast includes a panel of leading healthcare advisors and...
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Enterprise Data & Technology
Key Considerations for Workforce Optimization in 2021 and Beyond
2020 brought significant change, especially for the US workforce. Telecommuting or remote working...
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Labor & Workforce
5 key insights on how to create the conditions for a successful return to work
On December 1, Connex HR members met to discuss the return of the workforce to offices and on-site...
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Benefits, Rewards & Compensation
Total Rewards and the Employee Value Proposition in the Age of COVID
While many organizations are so focused on surviving the pandemic that they have placed the...
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