Insights for Healthcare and HR Executives | Connex

Proving the ROI of People Investments

How the organizations are turning culture, engagement, and leadership into real business drivers.

In this conversation, leaders from Connex Partners, ADP, and Wellmark Blue Cross Blue Shield challenge that framing. They show how organizations can move beyond abstract “culture talk” to connect people strategy with tangible business outcomes by proving the ROI of onboarding, leadership development, engagement, and employee experience as measurable drivers of productivity, cost, and performance.

Automation & AI

AI in healthcare operations and AI in HR, from revenue cycle automation and ambient documentation to recruiting and employee service. What executives have deployed, how they governed it and what results they can show.

Treating AI Consumption as an Operating Cost

Assign ownership and review AI spending

Keeping People in Charge of HR Decisions

Define human authority in policy and check the tools already in use

Shadow AI at Work: What HR Leaders Learned from the Roundtable

When the first speaker in a Senior HR Connex Think Tank asked half-jokingly whether using generative AI amounted to “cheating,” they hit on the confluence of anxieties th...

Five Minutes With…Stacie Baird

Briefly explore the career, leadership strategies, and life lessons of a fellow HR innovator. Nearly half of employees worry that GenAI could negatively impact the nature...

Collaborative Innovation: Inside UHS's Success

Innovating is hard – but it doesn’t have to be. Join us in a conversation with Chief Revenue Officer Ken Hogue as he explains how UHS uses collaboration to catalyze patie...

Embracing AI: HR's Next Big Leap

From streamlining recruitment to transforming leaders’ conversations, AI is helping Connex Community thought leaders reshape what it means to be a successful, efficient, ...

Healthcare Innovation: Structural Change and the AI Revolution

Rethinking Innovation in Healthcare

Think Tank Insights: Overcoming Payer Tactics

Navigating the complexities of healthcare RCM is difficult on the best of days, but that reality is compounded by constant pressure from payers.

Inside Connexion 2023

Expressed early in the first panel discussion, that statement helped kick off Connexion 2023 and fittingly set the tone for the sessions to come. These in-person discussi...

Industry Insights: Elevating Compensation with AI

A recent Connex Partners panel explored compensation planning and its use as a lever for employee retention, satisfaction, and productivity. Panelists discussed how succe...

Embracing Generative AI: The Future of HR in 2024

2023 saw generative AI tools like ChatGPT come to the forefront of public discourse, and many HR teams and human capital technology providers spent the better part of the...

Tech-Enabled Staffing: The Catalyst for Changing Employment Models

Gig-style employment feels completely incongruous with the realities of healthcare staffing to most hospital executives, but with the right technology tools, it’s more th...

Inside The Innovation At Intermountain

Few health systems receive as much recognition as industry innovators than Intermountain Healthcare. Chief Revenue Officer (CRO) and Connex Member, Kerry Gillespie, gave ...

Think Tank Insights: Telehealth, Remote Care, And Delivering The Hospital At-Home Experience

The benefits of telehealth and RPM have been known for years – particularly as they pertain to vulnerable populations – but it took the unprecedented disruption of COVID-...

Think Tank Insights: Maximizing Revenue Cycle Performance

With uncertainty and revenue shortfalls still a prevailing reality, revenue cycle leaders are faced with three core mandates: preserve financial viability; implement upda...

Five Minutes With...Kate Kinslow

We sat down with Dr. Kate Kinslow, the former East Coast Regional President for Prospect Medical Holdings. Between AI-driven labor optimization, and a refreshingly unpret...

Automation: Plugging Healthcare’s Labor Gaps

“We’re in the most interesting and dynamic period of healthcare, especially with regards to automation and artificial intelligence” says Hugh King, Chief Financial Office...

Outside the box: Innovative Perspectives on Digital Transformation

On October 19, Connex Healthcare members met for a fascinating Think Tank discussion on the topic of digital transformation. Covid has put significant pressure on provide...

Save Time and Money with Big Data Solutions for Medical Equipment Planning

Medical equipment capital planning is a challenging area lately with reduced capital and intense prioritization. Many hospital systems are currently struggling to track e...

Harnessing Patient Data for Innovation and Monetization: Segmed, Inc.

Healthcare data is an area of huge talk but relatively little action when it comes to actually increasing quality of care for patients. With more data being generated tha...

Head in the Cloud: Shifting to Cloud-Based Data Storage Optimizes Healthcare Environments

Introduction The importance of intelligent storage and big data analytics in a healthcare environment cannot be understated. Renowned for vast stores of data that go chro...

A Crystal Ball for the 21st Century: The Critical Importance of Automation, Innovation, and Predictive Capabilities in Workforce Planning

The Core Challenge Workforce planning is among the top challenges facing healthcare providers. This was true before the pandemic, with widespread shortfalls of clinical t...

Automation, Advanced Analytics, and the Transformation of HCM Administration

AI-driven automation is the wave of the future for global business, driven by the accelerating need to do more with less in order to remain competitive and economically v...

Unleashing the Power of Intelligence in Revenue Cycle Management

Healthcare accounts for 30% of all data generated globally. Despite an explosion of research, transformation undertaking and regulatory efforts, best in class outcomes ha...

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