Healthcare
Executive Membership

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Solution Partners

The healthcare industry is always transforming with governmental policies changing and demands from patients evolving. With our membership networks, you don’t have to problem-solve on your own as healthcare leaders share insights, lessons learned, successful strategies, and innovations.

Our peer networks are comprised of and serve the senior leadership of hospitals, health systems, academic medical centers, integrated delivery networks, accountable care organizations, and physician practices across the nation.

As a member, we give you a safe space to discuss the challenges that are plaguing you. You have the opportunity to bring issues to your peers, many of whom have implemented (or chosen not to implement) strategies that you’re currently evaluating. This means you’ll get candid insights on best practices and pitfalls for issues you’re facing from people who have been there before, the kind of information that you won’t find by scouring the internet.

“Utterly unique, I’ve never attended anything before with my true peers, at my level, living with more or less the same issues. It put the value of real networking and benchmarking in a new light for me.”
—Suresh Srinivasan, Chief Technology Officer at NYU Langone Medical Center

 

Our members span three sectors of the healthcare industry:

  • Innovation, Technology & Security
  • Finance & Revenue Cycle
  • Operational Excellence

As members, C-level executives in each of these three sectors have a powerful resource at their disposal: the combined knowledge and experience of peers. Insights gained from leading executives and innovators in your space can be transformational.

Topics discussed by peer groups across the sectors are suggested by members themselves, addressing the most pressing issues currently facing healthcare executives.

Our members have recently collaborated on the below questions, and other similar issues that need to be addressed in the different sectors across healthcare providers.

Sector: Innovation, Technology & Security

Questions Members Address Collaboratively

Innovation and Technology

1. How do I handle mobile and social media privacy concerns in healthcare?

The future of healthcare will extend far beyond the walls of hospitals, clinics, outpatient facilities, and rehab centers. As the world grows increasingly mobile and industries are keeping up with consumer trends, mobile technologies are making their way into healthcare. On one hand, this provides additional ease of use for patients, but it also raises security and compliance risks.


“This is a huge job and it’s only getting more complicated. Right now I am looking at my desk and I have four different devices that I can use to transfer patient data, and I have three portable hard drives that can download that information. That is the norm in this country.”
—Barry Mangels, Chief Compliance & HIPAA Privacy Officer, Children’s Hospital Los Angeles

 

The question is, how do you control the flow of information and how do you maintain that control? Whether it’s coworkers messaging each other and the information potentially falling into the wrong hands or patients taking photos of other patients, there’s no shortage of privacy and security risks. Hear from peers about solutions they’ve found for the compliance or HIPAA nightmares of mobile devices and social media.

2. How can healthcare technology keep up with the increasing demand for patient control of information?

Living in a digital world, more and more patients are requesting easy access to their medical records and communication with healthcare providers. To meet the demand, healthcare organizations are launching patient portals to put the information in their patients’ hands.

Implementing these kinds of portals gives organizations an obvious advantage for keeping track of patient notes, such as:

  • Office visits
  • Medications
  • Allergies
  • Immunizations

But how much control should you be giving to the patient? Some portals give patients the ability to alter the information in their file, sending a notification back to their providers. While this has its benefits, there are also challenges. Your peers can share lessons learned while navigating the dynamics of patient control of information.

3. How do I address vendor compliance and vulnerabilities in healthcare?

When vendors have access to your network, ensuring the security of your facility and system isn’t just about securing your own network. True, every networked cell phone, laptop, or medical device is a potential back door. But, how closely are you monitoring the cyber defense of

  • Your vetted vendors?
  • Business partners?
  • Joint-venture associates?

Back doors into your system are a fact of life, but mitigating that threat should be a top priority. Learn from industry peers who have faced the same challenges to closing as many avenues as possible that may be a threat from vendors with access to your network. Our members can help you discern the “sweet spot” of vendor access that still allows you to ensure your facility’s safety.

Sector: Finance & Revenue Cycle

Questions Members Address Collaboratively

Finance and Revenue

1. How does the government influence on healthcare impact my organization’s financial prognosis?

With each change in administration, the regulations in healthcare experience change as well. That means organizations are faced with challenges and different ways of operating to meet the new regulations.

During recent years, changes in commercial health insurance have empowered the healthcare consumer. As more non-traditional competitors enter the scene and set the new competitive standard, the reduced levels of hospital operating income can be alarming for healthcare CFOs. Learn from peers who have grappled with these realities.

2. How can my organization transition to population health management without jeopardizing financial sustainability?

With the healthcare debate raging on a national stage, everyone is wondering what this means for the future of coverage expansion, payment reform, and federal entitlement programs and what those changes would mean for provider strategy.

Take the chance to ask members who have grappled with the same questions around how to drive clinical transformation toward population health management:

  • What will your contracting models look like?
  • How will you set up your implementation plan?

3. Am I prepared for healthcare mergers and acquisitions?

Merger and acquisition activity is a reality of the world we live in today, but examinations of the deals after they've gone through shows unexpected costs and challenges can surface for hospitals. Updating IT systems, staffing, and investments in the acquired property’s appearance to be on par with the parent system’s have taken CFOs by surprise with unexpected costs.

These challenges certainly aren't slowing the pace of merger and acquisition activity. But healthcare leaders need to be prepared for hidden costs when setting financial goals.

Sector: Operational Excellence

Questions Members Address Collaboratively

Operational Excellence

1. How can my healthcare organization better manage the under and uninsured?

With the strain of caring for under- and uninsured patients, organizations have to develop a solid strategy to provide options to help ease a patient’s financial burden while protecting the organization’s fiscal health.

“One of the best strategies providers can employ is to always remember to build their business model around the real challenges they face. There is no one ‘out of the box’ solution set out there.”
- Doug Barry, VP of Revenue Cycle at Bon Secours Charity Health System

 

The right solutions, internal and contracted, take significant planning. Our members learn what solutions peers have implemented, as well as any new challenges those solutions revealed for managing care for the under- and uninsured.

2. What impact does the growing corporatization of hospitals have on managing my healthcare organization?

During recent years there have been profound shifts within the healthcare industry. In other countries similar to the U.S., the government plays a role in providing insurance, healthcare reimbursements, and drug costs. This contrasts with the U.S. where, except for the VA and Medicare/Medicaid, corporations such as insurance and pharmaceutical companies dictate the terms and costs.

Healthcare organizations are confronted with how to provide the best care with rising costs. Healthcare is now a large part of the U.S. economy, which means more corporations are going to be entering the space to earn a profit. How do you ensure that patients and staff alike are properly considered as you are making partnership and vendor decisions?

3. How do Washington politics influence my healthcare organization?

As lawmakers in Washington debate the future of healthcare in the United States, healthcare providers are faced with uncertainty. Understanding the drivers and implications of any regulatory or market changes is key to our members.

Predicting the changes to healthcare and how they will affect healthcare providers is nearly impossible, but you can hear from members who have figured out how to set themselves up for success. The questions you’re considering are similar to those that confront your peers, such as:

  • What market conditions are directly impacting your organization?
  • What are the business implications of Washington’s policies?
  • How do you foresee the relationship between your organization and regulatory agencies changing?

Apply for membership, and learn about the full benefits of entering a network of your peers.

Apply for membership, and learn about the full benefits of joining a network of your peers

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